Frequently asked questions
Straight answers about solar, batteries, incentives and how we work.
How much does solar cost?
Cost depends on system size, roof type, switchboard upgrades, equipment choice and the incentives that apply. We provide an itemised quote after reviewing your energy use and site.
What incentives are available?
Eligible solar systems can create STCs under the federal Small-scale Renewable Energy Scheme, and eligible batteries may receive a discount through the Cheaper Home Batteries Program. Some states offer extra programs. We confirm eligibility in your quote.
Can I expand my existing solar system?
Often, yes, subject to roof space, inverter capacity and network export limits. We assess your existing system and recommend the best option.
How do I monitor my system?
Most modern inverters include app-based monitoring via Wi-Fi. We set it up at handover so you can track generation and usage.
Do you install batteries with existing solar?
Yes. We check compatibility and recommend an AC-coupled battery or a hybrid inverter upgrade.
Will my battery work during a blackout?
Only if the system is configured for backup with compatible equipment. We explain exactly what will be backed up.
Do you handle approvals?
Yes. We coordinate network connection applications and compliance documentation.
What warranties apply?
Panels, inverters and batteries are covered by manufacturer product and performance warranties. Warranty terms are listed in your quote.
Do you work on commercial and school sites?
Yes. We deliver commercial rooftop solar and batteries, including on operating school campuses, with site-specific safety planning.
Can apartment buildings get solar?
Yes. With Allume SolShare, one rooftop system can supply multiple participating apartments. See our apartment solar page for details.
Which areas do you service?
Sydney, NSW; Canberra, ACT; Melbourne, VIC; Brisbane, QLD; Perth, WA; and Adelaide, SA.
How do I get a quote?
Call 1300 723 703, email admin@solaviva.com.au, or use the quote form on our contact page.
Still have a question?
Our team is happy to help. Call or send us a message.